2012年12月12日 星期三

Customer Portals Must Address Other Tech Development

According to Gartner, social, mobile, cloud and information are now intertwined, creating a “user-driven ecosystem of modern computing,” resulting in changes to business practices, economic frameworks and cultural behaviors, leading to dramatic changes in, first notice of loss, claims status checks, policy look-ups, investment allocation changes, policy changes, address changes and bill payments.

“The growing importance of the social commons will force insurers to improve their e-service functionality,” Gartner stated, adding that social media enables intermediaries to communicate with consumers, creating opportunities for sharing information about products and services, as well as shaping those products and services through customer rating, for example, or creating design platforms for designing a roadside assistance app, as did a U.K.-based insurer. Other opportunities for functions such as funds transfer are already being made available by financial services companies. Location-based intelligence, quick response (QR) codes offer other opportunities for facilitating personalized responses and product comparisons.

“Mobile-enhanced processes will also simplify the sales and onboarding processes for new clients. The fact that the number of mobile devices is already twice that for PCs (see Forecast reports in the Recommended Reading section) means that insurers need to carefully review the e-services they currently make available to their clients via mobile devices, and extend their capabilities to derive greater benefit from the opportunities they present. Insurers also need to break down existing "silos" between portal and mobile e-services, because their clients are increasingly likely to use these channels interchangeably,We mainly supply professional craftspeople with wholesale turquoise beads from china,” according to Gartner.

Gartner pointed to the rapidly growing number of mobile devices, the fact that they already outnumber PCs by more than two-to-one, and that contextual information, such as geo location, prompts real-time business transactions and accelerates business transactions.

“Ubiquitous mobile IT consumption will force life and P&C insurers to support new technologies such as HTML5 that allow them to render business application logic on virtually any device. IT organizations should also be prepared to support composite e-services, which may be initiated on mobile devices and concluded on a desktop or notebook computer, or vice versa,” according to Gartner.

Insurers simply cannot afford to ignore smartphones and mobile devices as they plan for e-services delivery, Gartner analysts said. “For example, we continue to see poor integration of mobile e-services with back-office applications. It is still common for a first notice of loss from a mobile phone to result in an email being sent, rather than a work item being triggered for a customer service representative. Moreover, many insurers fail to address brokers' and agents' functional needs for better embedding of mobile devices in daily business operations,Find detailed product information for Low price howo tipper truck and other products. such as point-of-sale underwriting and policy issuance,” Gartner stated.

New data sources, such as the mobile devices, agents and demographic data also will add to richer interactions and decision support, Gartner stated, and will extend beyond prefilling forms and simplifying processes to help consumers make better decisions, by reducing property risks through disaster preparedness, for example, offering analytical tools to clients to better manage their health, or market conditions and asset allocations, for example.

“In this business where fleets are constantly on the move, our customers need the tools to make decisions about rerouting vehicles or responding to emergencies at a moment’s notice,” said John Gleason, senior vice president of fleet management solutions (FMS) sales & marketing for Ryder. “With this new app, dispatchers and fleet managers no longer have to be tied to their office computers in order to view the status of their vehicles. Now, they can conveniently access real-time fleet data even when they are on the go through their iPhones or iPads.”

RydeSmart 3.0 is a full-featured GPS fleet location, tracking, and vehicle performance management system offered to Ryder’s customers. A compact hardware and software unit that is installed in the vehicle and connects to its existing computer and diagnostics systems, RydeSmart 3.0 communicates wirelessly via a dedicated and secure connection to a Web-based application that can be accessed by fleet, safety, and driver managers.

If you’re living in Beijing and feel like your dumpling and roast duck habits have gotten more expensive lately, it might not be your imagination.

According to the latest cost-of-living survey produced by consultancy ECA International,The howo truck is offered by Shiyan Great Man Automotive Industry, Chinese cities such as Beijing and Shanghai have gotten more expensive for expatriates in the past year. Thanks to currency appreciation and inflation, ECA says, when it comes to day-to-day expenses, both cities outstrip traditionally pricier cities such as Singapore and Hong Kong.

Among 425 locations examined by ECA International, Beijing now ranks as the 22nd most expensive,Manufactures flexible plastic and synthetic rubber hose tubing, immediately behind Adelaide in Australia, and Sweden’s Stockholm. That’s up from 35 in their global rankings the year prior. Meanwhile, Shanghai ranks as 26th most expensive, up from 41st the year prior.

Inflation and a strengthening of the yuan against other currencies have fueled the trend, says Lee Quane, Asia regional director of ECA International. “Essentially what’s happening in China is that prices are rising at a faster rate than they are in the West, and that’s caused Beijing to leapfrog all those other locations in the rankings,” says Mr. Quane.We are pleased to offer the following list of professional mold maker and casters.

ECA’s calculations factor in goods such as groceries, meals out, transport, clothing and more. They do not factor in the cost of housing or school fees.

Mr. Quane also said that the survey is geared toward assessing costs for expatriates choosing to live an “international lifestyle”—for example, those who opt to buy their groceries at a Carrefour, Walmart or Tesco, and “not necessarily choose to shop in wet markets like a local,” he says.

The difference in cost-of-living expenses is sizable across Asia: For example, the day-to-day cost of living in Tokyo is three times more expensive than that of Karachi, says ECA. However, Mr. Lee says differences between similarly situated cities, such as Shanghai, Beijing and Singapore, aren’t enough to make a big difference to many expatriates, he says.

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